At Specs Addict, the importance of protecting your privacy is of paramount importance. We promise and undertake to do everything in our power to ensure you shop with us with confidence.
This page describes how we collect, use and safeguard your personal information. If you have any questions relating to this policy, please do not hesitate to contact us.
How we collect personal information
We strive to collect only personal information necessary to conduct business as a premier retailer of prescription eyewear.
The type of personal information we collect includes:
- your full name and contact details (such as phone and email),
- the name, address and contact details of the person who will take delivery of the product,
- your billing information,
- your prescription including your pupilary distance,
- details of your optometrist,
- any personal information you disclose to us when you complete an online form on our website, or send us via email.
Using your personal information
Any personal information which is collected will be used and disclosed only to provide you with the products and services you've requested, or otherwise to carry out our business. This includes contacting your optometrist to check details of your prescription, if necessary.
We will not under any circumstances disclose information about you to a third party unrelated to our business, unless such a disclosure is authorised or required by law, or you have expressly consented to such a disclosure.
If you have elected to receive promotional material from us, we may send you such material periodically. You may unsubscribe from receiving this material at any time.
We may periodically send all members surveys or company announcements. These messages are separate to our newsletters, but you may also unsubscribe at any time by following the included instructions.
Third Party Advertising:
Third party vendors, including Google, may show our ads on sites on the internet.
Accessing and Editing your personal information
Your personal information is accessible and editable by logging in to your Specs Addict account. You may log in and edit this information at any time.
Securing and Storing Your Personal Information
We are committed to maintaining the confidentiality of the information you have provided to us and we take all reasonable precautions to protect your personal information from unauthorised use or alteration.
Your personal information may be stored by us both electronically and in hard copy form. We take all necessary measures to ensure the security of your information in both these forms.
If you would like more information about the way we manage your personal information please contact us.
Further information about the Privacy Act 1988 and the National Privacy Principles is available on the Federal Privacy Commissioner's website at: www.privacy.gov.au.